Privacy Policy
Car Hire Christchurch — Car Rental Christchurch & Car Rental Queenstown
1. Introduction
Car Hire Christchurch (“we,” “our,” “us”) is committed to protecting the privacy of customers who use our services for Car Rental Christchurch, Car Rental Queenstown, SUV Rental Christchurch, Van Rental Queenstown, Electric Car Rental Christchurch, and related vehicle hire services.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights available to you regarding your data.
2. Information We Collect
When you make a booking or enquiry for Airport Car Rental Christchurch, Cheap Car Rental Christchurch, Family Car Hire NZ, or any of our other services, we may collect the following:
| Category | Examples |
|---|---|
| Identity Information | Full name, date of birth, driver’s licence number and details |
| Contact Information | Email address, phone number, home address |
| Booking Information | Pick-up/drop-off location, rental dates, vehicle type (e.g. 10 Seater Van Hire Christchurch, 14 Seater Van Hire Christchurch) |
| Payment Information | Card details processed securely via our payment partners (not stored on our own servers) |
| Technical Information | IP address, browser type, device information, cookies |
3. How We Use Your Information
We use the personal information we collect to:
- Process and manage your Car Rental Christchurch or Car Rental Queenstown booking
- Verify your identity and driving eligibility
- Process payments and issue invoices/receipts
- Provide customer support, including 24/7 airport assistance
- Send booking confirmations, reminders, and service updates
- Improve our website, fleet offering, and customer experience
- Comply with legal and regulatory obligations in New Zealand
6. Data Storage & Security
We use industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorised access, loss, or misuse. Payment card data is handled by PCI-compliant third-party payment processors and is not stored on our internal servers.
7. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details in Section 12.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements related to your Car Rental Christchurch or Car Rental Queenstown booking.
9. Children’s Privacy
Our services are intended for individuals who meet the minimum age and licensing requirements to hire a vehicle in New Zealand. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
11. Frequently Asked Questions
What personal data does Car Hire Christchurch collect?
We collect your name, contact details, driver’s licence information, payment details, and booking preferences when you reserve a Car Rental Christchurch or Car Rental Queenstown vehicle.
Does Car Hire Christchurch share my data with third parties?
We only share personal data with trusted partners such as payment processors, insurance providers, and roadside assistance services necessary to fulfil your booking, and never sell your data to third parties.
Does this website use cookies?
Yes, we use cookies to improve website functionality, remember booking preferences, and analyse traffic. You can manage cookie preferences through your browser settings.
How can I access or delete my personal data?
You can request access to, correction of, or deletion of your personal data at any time by contacting us directly via email or phone.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Go QTown Car Rentals
📍 Locations: Christchurch • Rolleston • Queenstown
📞 Phone (Call / Text): +64 210 272 0403
💬 WhatsApp: +64 22 621 3309
✉️ Email Enquiries: GoQTownCarRentals@gmail.com
🌐 Official Website: GoQTownRentals.co.nz